{
  "report_id": "070-booking-reliability-continuity",
  "status": "validated",
  "version": "1.0",
  "publication": {
    "headline": "Convertir más reservas en asistencia coincide con 2,5 puntos más de continuidad",
    "canonical_url": "https://wodbuster.com/observatorio/fiabilidad-reservas-continuidad-centros-deportivos/",
    "date_modified": "2026-07-18"
  },
  "period": {"start":"2025-01-01","end":"2025-12-31"},
  "sample": {"matched_centers":1773},
  "definitions": {
    "booking_reliability": "Proporción de reservas libres asociadas a cuota que terminan en asistencia.",
    "observed_continuity": "Parte de los participantes activos del primer trimestre observada también en el último.",
    "adjustment": "Grupos equilibrados dentro de combinaciones de tamaño, frecuencia, ocupación y antelación de reserva."
  },
  "findings": {
    "low_reliability_attendance_pct":63.15,
    "high_reliability_attendance_pct":77.85,
    "low_reliability_refund_pct":33.49,
    "high_reliability_refund_pct":19.06,
    "low_reliability_lost_pct":2.84,
    "high_reliability_lost_pct":2.21,
    "low_reliability_continuity_pct":60.20,
    "high_reliability_continuity_pct":62.73,
    "continuity_difference_pp":2.53,
    "replacement_difference_pp":-2.95,
    "growth_difference_pp":-1.02,
    "all_channels_continuity_difference_pp":2.34,
    "without_timing_continuity_difference_pp":1.87,
    "full_year_continuity_difference_pp":2.42
  },
  "series": {
    "adjusted_quartiles": [
      {"group":"Fiabilidad baja","centers":444,"attendance_pct":63.15,"refund_pct":33.49,"lost_pct":2.84,"under_24h_pct":31.60,"typical_active":150.75,"visits_per_active":8.41,"occupancy_pct":49.78,"continuity_pct":60.20,"replacement_pct":43.38,"growth_pct":5.13},
      {"group":"Media-baja","centers":443,"attendance_pct":67.16,"refund_pct":29.62,"lost_pct":2.74,"under_24h_pct":30.77,"typical_active":149.00,"visits_per_active":8.45,"occupancy_pct":52.09,"continuity_pct":60.68,"replacement_pct":41.75,"growth_pct":5.28},
      {"group":"Media-alta","centers":443,"attendance_pct":72.43,"refund_pct":24.46,"lost_pct":2.33,"under_24h_pct":35.37,"typical_active":136.00,"visits_per_active":8.35,"occupancy_pct":48.36,"continuity_pct":60.70,"replacement_pct":41.67,"growth_pct":3.74},
      {"group":"Fiabilidad alta","centers":443,"attendance_pct":77.85,"refund_pct":19.06,"lost_pct":2.21,"under_24h_pct":32.73,"typical_active":151.00,"visits_per_active":8.41,"occupancy_pct":49.61,"continuity_pct":62.73,"replacement_pct":40.43,"growth_pct":4.11}
    ],
    "sensitivity": [
      {"measure":"Reservas libres de cuota, ajuste completo","continuity_difference_pp":2.53},
      {"measure":"Todos los canales","continuity_difference_pp":2.34},
      {"measure":"Sin equilibrar antelación","continuity_difference_pp":1.87},
      {"measure":"Doce meses completos","continuity_difference_pp":2.42}
    ]
  },
  "quality": {"minimum_outcomes_per_center":500,"minimum_active_per_quarter":50,"largest_center_q4_share_pct":2.27},
  "privacy": {"personal_identifiers_exported":false,"center_identifiers_exported":false},
  "cautions": [
    "La comparación es agregada por centro y no demuestra causalidad.",
    "La fiabilidad puede reflejar reglas de cancelación, producto y hábitos de la clientela.",
    "Frecuencia, ocupación y asistencia están relacionadas; los controles reducen, pero no eliminan, esa dependencia."
  ]
}